Flavahs Inc. Privacy Policy

Last Updated: April 10, 2025

At Flavahs Inc., we value your trust and are committed to protecting your personal information while delivering the finest Ceylon Alba Cinnamon to your doorstep. This Privacy Policy explains how we collect, use, share, and safeguard your data. By using our website or services, you agree to these terms.

1. Information We Collect

We gather only what’s necessary to serve you better:

Personal Details: Your name, email, phone number, and shipping address when you place an order or sign up.
Payment Info: Securely processed details (we don’t store them ourselves—our trusted payment partners do).
Browsing Data: Cookies and analytics track how you explore our site—like pages visited or items added to your cart—to improve your experience.
Your Input: Feedback, questions, or messages you send us via email or forms.
Offline Data: Information you may provide when contacting our customer service by phone or at in-person events, if applicable.

2. How We Use Your Information

Your data helps us:

Process and ship your cinnamon orders efficiently.
Send you order updates, promotions, or our latest cinnamon-inspired recipes (you can opt out anytime).
Enhance our website and tailor offers to your tastes.
Comply with legal requirements or resolve disputes if needed.
Improve our products and services through analysis of purchase patterns and preferences.

3. Who We Share With

We don’t sell your info—period. We only share it with:

Service Partners: Trusted companies handling shipping, payments, or website hosting (e.g., UPS, Stripe, AWS).
Legal Needs: Authorities, if required by law or to protect our rights.
Business Transitions: If Flavahs Inc. merges or is sold, your data may transfer, but still under strict protection.

For more information about our main service partners’ privacy practices, please visit:

4. Your Choices

You’re in control:

Opt out of marketing emails with the “unsubscribe” link in any email.
Update your details by contacting us at support@flavahsinc.com.
Disable cookies via your browser (though this might affect site functionality).
Request limitation of certain data processing activities by contacting our privacy team.
Withdraw previously given consent at any time by submitting a request to
privacy@flavahsinc.com.

5. Data Protection

We implement strong security measures to protect your information:

Encryption: We use industry-standard SSL/TLS encryption for data transmission.
Secure Storage: Your data is stored on secure servers with restricted access.
Regular Testing: We conduct periodic security assessments to identify vulnerabilities.
Employee Training: Our team receives regular privacy and security training.
Data Retention: We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, typically 3-5 years for transaction records or as required by law.

Despite these measures, no system is 100% foolproof. In the event of a data breach affecting your personal information, we will notify you in accordance with applicable laws, typically within 72 hours of discovery.

6. Cookies & Tracking

Small files (cookies) help us remember your preferences and analyze traffic. We use:

Essential Cookies: Required for basic site functionality.
Preference Cookies: Remember your settings and preferences.
Analytics Cookies: Help us understand how visitors use our site.
Marketing Cookies: Track you across websites to build a profile of your interests.

Third-party tools (e.g., Google Analytics, Facebook Pixel) may also track usage—check their policies for details. You can manage cookie preferences through our cookie banner or your browser settings.

7. Kids' Privacy

Our site isn’t for anyone under 13. We don’t knowingly collect information from children. If we accidentally collect a child’s info, we’ll delete it promptly once notified.

8. Your Rights

Depending on your location, you may have specific rights regarding your personal data:

For U.S. Residents: Various state laws (including California’s CCPA, Virginia’s CDPA, and others) may grant you rights to access, correct, delete, or restrict the use of your data.
For EU/UK Residents: Under GDPR, you have rights to access, rectify, erase, restrict processing, object to processing, and data portability.
For All Users: You can request information about:
- What personal data we have about you
- How we use your data
- Who we share it with
- How long we retain it

To exercise any of these rights, please contact us at privacy@flavahsinc.com. We’ll respond within 30 days (or sooner if required by applicable law).

9. International Data Transfers

If you’re outside the USA, your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you understand that your information will be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

For EU/UK customers, we implement appropriate safeguards such as standard contractual clauses to protect your data when transferred internationally.

10. Automated Decision-Making

We may use automated systems to help us recommend products based on your browsing history and past purchases. You have the right to request human intervention, express your point of view, and contest any automated decisions by contacting us.

11. Changes to This Policy

We might update this policy as our business grows or regulations change. Check back here for updates—we’ll note the latest date at the top. For significant changes, we’ll notify you via email or website notice before changes take effect.

12. Get in Touch

Questions about this privacy policy or your data? Reach us at:

Flavahs Inc.

Email: info@flavahsinc.com (privacy matters) or care@flavahsinc.com (general inquiries)
Phone: +1 (760) 413-2618
Address: 31855 Date Palm Dr, STE 3, Unit 427, Cathedral City, Ca 92234